FAQ

Shipping

We try to ensure that all orders are dispatched from our warehouse within 12-24 hours of receiving payment. All parcels are shipped using Australia Post.  

Shipping Rates
Shipping is charged at a flat rate within Australia regardless of order size. For international orders shipping is charged at a flat rate plus $5.00 for each additional item.

We offer free shipping Australia wide on orders over $75

Delivery Times

We deliver to most destinations across Australia within 1 to 7 days. All orders are typically delivered quickly, however, at certain times, problems out of our control can occur which may cause delay in delivery. We apologise in advance if this happens.

Below are estimated delivery times to major cities and most metro areas within Australia. Delivery times to remote areas may take a little longer.

Australia Post Express: 1 - 3 Business Days 

Australia Post Regular: 2- 14 Business Days

International Air Mail: 3 -14 Business Days

Please note that Transit times exclude weekends and public holidays. 

What payment methods are accepted?

You can choose any of the following payment methods at the checkout when completing your order:

• Credit card (MasterCard, VISA) - pay online via our secure server>
• Direct deposit to our bank account
• Money order
• PayPal

We use an SSL Secure Shopping Cart so you can be sure that your order information and credit card details are secure.

Shopping Currency

All prices listed are in Australian Dollars.